Partnering with Our Clients Over the Long Term
We believe that any institution, of any size or budget, can become a digital innovator. However, barriers can frustrate leadership or prevent it from making meaningful improvements to the digital experience of students and faculty, and their ultimate success — barriers that include the high cost of and access to digital expertise, due to the outdated operating model of traditional consulting organizations.
Higher Digital engages with each institution as a true long-term partner. We have a revolutionary, SIMPLE, and accessible way for leaders to begin digitally transforming their institutions immediately.
Southern New Hampshire University (SNHU) selected Higher Digital to spearhead an ambitious digital transformation initiative, resulting in the creation of SNHU’s Enterprise Service Bus, a platform of shared services. The university also adopted Higher Digital’s Simplified Enterprise Agile™ Framework—(SEA)Change—to build a collaborative process that closed communication gaps and brought teams together.
Read more about these engagements in the SNHU Case Study (pdf).
American University (AU) needed the ability to rapidly deploy its digital transformation initiatives in order to meet the ambitious goals outlined in a new strategic plan. Higher Digital instituted a new agile process that let AU roll out new projects on a continuous basis, while keeping users—from faculty to students to donors—at the center of everything.
Read more about this transformation in the AU Case Study (pdf).
An East Coast Private Research University
A major private research university located on the East coast came to us because it needed help transforming its graduate recruitment and admissions department. Specifically, it was interested in quickly delivering improvements to both the digital experience and outcomes with prospects.
In 3 months, Higher Digital assessed and recommended an organizational alignment and unified digital plan between IT, recruiting, and admissions.
Within 8 weeks, the university was able to deliver 100% of IT’s committed work, which in turn, delivered system capabilities that enabled it to surpass winter 2018 recruiting and admission goals.
A Midwest Liberal Arts University
A small liberal arts university located in the Midwest came to us because it needed help transforming its student experience and improving digital support services. Specifically, it was interested in changing a major architectural component in order strategically increase its student population.
Over 6 months, Higher Digital engaged with leadership, staff, and vendors to determine the best solution for future growth.
Using (SEA)RESULTS, we engaged with students and incorporated their assessments into our decision-making process. The university was able to accellerate its decision-making process while clarifying the role of technology in its future growth and strategic plans.
A Large Midwest Community College
A large community college located in a major metropolitan area came to us because it needed help transforming its workforce and continuing education offerings in order to support more corporate clients’ needs. Specifically, it was interested in growing but had been severely limited by its manual processes and disconnected systems.
Over 3 months, Higher Digital engaged with leadership, staff, and vendors to determine the best solution for future growth.
The community college was able to address and plan for its scalability and process challenges impacting current corporate partnerships, and more importantly, potential future partnerships. We were able to help it transform to meet the growing market demand for employee re-training and certification offerings.
A Large Northeast University
A large national university came to us because it needed enterprise architectural help to prepare for an aniticpated 100% increase in student population and an overhaul of its integration architecture.
Higher Digital an provided ecosystem-wide assessment, strategies, and recommendations that would both improve performance and maintain security for significant future growth, while also helping to architect and deploy a new integration architecture.
The university was able to transform its applicant-to-student experience from a process that took multiple days into one that could be completed in 30 minutes by building reusable integrations.
As the chief financial officer of our university, I believe it is essential to match the business needs of our institution with the right technology systems to support our near-term and long-term strategic goals. Higher Digital is a partner that helps simplify and prioritize our technology and business alignment, which allows me to present a complete vision to all the university’s stakeholders.