Michael Burgess joined Western Sydney University in February 2016 as the Chief Student Experience Officer and brings more than 20 years of leadership experience in complex consumer environments. Michael is a creative innovator with extensive experience in business strategy, customer experience, marketing communications, digital strategy, brand development and data analytics.

From 2008-2015 he was the General Manager, Marketing at Weight Watchers Australia & New Zealand and between 2005-2008, Head of Corporate Strategy at NRMA Motoring and Services, initially starting as Head of Marketing in 2001.  These roles provided Michael with invaluable insights into the marketing sector and business leadership.

Michael joined the University at a critical time, when the core goal underpinning the University’s Securing Success 2015-2020 Strategic Plan is to be a distinctively student-centred University. Michael is championing this goal and providing the vision and leadership to transform and enhance our students’ experience.