Tag Archive for: Process Redesign

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Failure With Distinction?

I was recently reminiscing about Dr. Bob Kvavik, esteemed professor and Vice President at the University of Minnesota and pioneer in the adoption of ERP in Higher Ed.  He was the primary author on the ECAR studies of ERP, and he was an evangelist…
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Beyond Business Process: Designing for the Institutional and Student Experience

In higher education, the focus on business process redesign (BPR), automation, and workflow efficiency has become the standard. Institutions are investing heavily in streamlining operations to eliminate inefficiencies and improve compliance.  But…