Toby Carroll
VP of Data and Architecture
At Higher Digital, Brian (Toby) Carroll leads client advisory on strategic technological solutions, aligning them with business goals. Leveraging extensive expertise in software development, integrations, and enterprise architecture, he collaboratively crafts innovative and scalable designs. Carroll works closely with cross-functional teams, applying industry best practices to drive organizational growth and efficiency through technology.
With more than 25 years of IT industry experience, Toby brings notable expertise, particularly in higher education, with a focus on integrations and software solutions. He is a catalyst for innovation, demonstrating strategic leadership that cultivates resilient, high-performing development teams. Toby’s contributions have significantly impacted major online schools in the United States, with methodologies disseminated worldwide.
Before joining Higher Digital, Toby spearheaded integration system development and software modernization at the University of Maryland Global Campus, consolidating contributors into high-performing teams. This initiative resulted in a substantial reduction in technical debt and the establishment of a robust integration architecture and strategy. Prior to that, Toby played a pivotal role in Southern New Hampshire University’s digital transformation, partnering with Higher Digital to architect an advanced microservices integration structure and establish a successful Agile framework for software development.
Toby holds a bachelor’s degree in communication from Fitchburg State University, an MBA in International IT Management from Southern New Hampshire University, and ITIL 4.0 certification.
Amy Shaw
AVP, Experience Services
Amy Shaw has well over 20 years of experience in design and user experience leadership. A majority of those years have been spent in the higher education field. She demonstrates a commitment to providing user-centric experiences that embody the needs and wants of end-users through research, testing, inspired design and new technology innovations.
Prior to joining Higher Digital, Shaw led the UX team at Ellucian, where she was responsible for the entire digital user-experience of the Ellucian digital ecosystem for 60+ products with 4 large ERPs, 3 CRMs, and both responsive and native Mobile applications. Amy grew a team of 9 to over 30 global, multidiscipline members including UX Designers, Analysts, Researchers, and Developers, to address the demands for user-driven software.
Before Ellucian, she worked for strategy and technology companies such as Booz Allen Hamilton, VCampus and General Dynamics designing web-based, animated training modules and websites. She also taught evening courses for design certifications in continuing education at Northern Virginia Community College for over 7 years.
Amy has a BS in Graphic Arts and Imaging Technology from Appalachian State University in North Carolina.
