Legal

Last updated: April 19th, 2024

Section 1. Summary

Higher Digital Inc. and its affiliates collect both non-personal and personal information through two channels: directly from users and through service usage tracking. The company commits to never selling personal information to third parties (except as defined under CCPA). Personal information sharing with third-party service providers occurs only when necessary to deliver services, with contractual safeguards in place. Users can review, update, or request removal of their personal information by contacting privacy@higher.digital. The organization employs commercially reasonable security measures. Special privacy protections apply to minors under 18, as the services are not directed toward children.

Section 2. Your Acceptance

By accessing Higher Digital’s services, users accept all terms within this Privacy Policy and the Terms of Use. The organization recommends bookmarking and periodically reviewing updates. Disagreement with these terms requires immediate cessation of service use.

Section 3. Information We Collect

Personal Information

Higher Digital collects personal information including names, addresses, email addresses, phone numbers, usernames, passwords, and company/institution details when users voluntarily provide them during service registration and use.

Technical Information

The company gathers technical data including IP addresses, internet service provider domain names, previous website visits, access dates and times, browser types, language preferences, and diagnostic error information.

Information from Other Technologies

Cookies, pixels, beacons, and similar tracking technologies collect data regarding internet site visits, content access patterns, and online advertisement interactions (subject to user opt-out availability).

Information from Third Parties

Third-party service providers, affiliates, and advertising partners supply user information to Higher Digital, governed by their respective terms and privacy policies. Standard Contractual Clauses (SCC) per 2001/497/EC apply to all third-party service providers.

Section 4. Our Use of Information We Collect

Higher Digital uses collected information to administer business operations and measure service improvements. Applications include fulfilling user requests, conducting research, developing new services, and personalizing user experiences. The company may combine personal information with third-party data and non-personal information; combined data receives personal information classification status.

Data Retention

• Raw online activity data: maximum 380 days
• Anonymous data: up to 2 years
• Aggregated financial data: up to 7 years for accounting/audit purposes

Personal information is retained only as long as necessary for stated purposes, unless legal requirements mandate longer retention or data supports legal claim establishment or defense.

Section 5. Information Sharing and Disclosure

Higher Digital shares personal information with third parties in specific circumstances:

Consent-Based Sharing

Data shared with approved third parties is anonymized beforehand.

Third-Party Service Providers

Current providers include Pipedrive and HubSpot. These entities support database creation, user research, customer communication, and payment processing. All have executed Standard Contractual Clauses (SCC) per 2001/497/EC.

Affiliates

Affiliated entities (defined as entities controlled by, controlling, or under common control with Higher Digital Inc.) may receive personal information where lawfully permitted, following SCC agreements.

Legal Issues

Higher Digital discloses information to respond to subpoenas, court orders, or legal processes; to establish or defend legal rights; to prevent illegal activities or fraud; to address physical safety threats; and to enforce Terms of Use compliance or comply with legal obligations.

Acquisition or Merger

In cases of asset sales, business transfers, control changes, reorganizations, or liquidations, successors or buyers may receive information, subject to Privacy Policy compliance and contractual agreement.

Section 6. Cookies and Similar Technologies

Cookies are small files containing user preferences sent to browsers and returned with subsequent server access. Higher Digital’s cookie reference encompasses pixels, beacons, and similar technologies collecting automatic user information.

Consent Requirements

Upon service access, users receive messages requesting cookie and data collection consent. Agreeing to cookie placement and identified processing activities triggers notification permission. Users may withdraw consent anytime on visited websites.

Cookie Functions

Higher Digital uses cookies to enhance service quality and personalize user experiences through performance optimization, trend tracking, and analytics.

Browser Controls

Most browsers enable cookies by default. Users can control cookie downloads through browser settings. While cookie opt-out is possible, services may not function correctly without them.

Section 7. International Data Transfers

Higher Digital’s servers and systems operate within the United States. Non-U.S. users acknowledge data transfer to the U.S. for central database operations. By using services, users consent to cross-border data transfers and processing under U.S. law. Standard Contractual Clauses (SCC) per 2001/497/EC apply to all appropriate third-party transfers. EEA and UK residents may request SCC copies via Data Protection Officer contact.

Section 8. Accessing, Reviewing, and Changing Your Personal Information

General Rights

Depending on location, users may have legal rights regarding retained personal information, including access requests, updates, deletions, and corrections. Inquiries should be directed to privacy@higher.digital.

European Economic Area and UK Residents

Higher Digital acts as a controller under GDPR 2016/679. Data Protection Officer Barry Hill: privacy@higher.digital.

GDPR Rights:

• Right to Access: Request personal information, usage methods, and sharing parties
• Right to Rectification: Correct inaccurate personal information
• Right to Portability: Request structured, machine-readable data copies
• Right to Erasure: Require deletion (unless prohibited by law)
• Right to Withdraw Consent: Revoke processing authorization
• Right to Restrict Processing: Require processing cessation during disputes

California Residents

California Consumer Privacy Act (CCPA) Rights:

• Access all collected data
• Opt out of information sales to third parties
• Request personal data deletion
• Know third-party sale recipient categories
• Understand data collection reasons

Contact Information:
Higher Digital Inc.
1775 Tysons Boulevard, 5th Floor
Tysons, VA 22102
privacy@higher.digital
+1 833.344.4437

Section 9. Confidentiality and Security

Higher Digital restricts personal information access to employees, contractors, affiliates, third-party service providers, and agents. The company maintains physical, electronic, and procedural safeguards compliant with applicable law.

Section 10. Third-Party Practices

Third-party service providers are legally obligated to protect data privacy; however, Higher Digital bears no responsibility for their actions or information usage practices. Standard Contractual Clauses (SCC) per 2001/497/EC apply to all providers.

Section 11. Regarding Children

Higher Digital’s services are not directed toward children under 13 (or under 16 in EEA/UK). The company never knowingly collects information from children. Upon discovering such collection, Higher Digital promptly deletes it unless legally obligated to retain it.

Section 12. Additional Terms

Changes to Privacy Policy

Higher Digital may revise this Privacy Policy periodically. Changes are posted at this page; significant changes receive prominent notice. Continued service use after changes signals acceptance.

Contact Information

Email: privacy@higher.digital

U.S. Mail:
Higher Digital Inc.
1775 Tysons Boulevard, 5th Floor
Tysons, VA 22012

EEA Mail:
Higher Digital Inc.
Strawinskylaan 4117
1077 ZX Amsterdam, The Netherlands

UK Mail:
Suite 1, 7th Floor
50 Broadway
London, SW1H 0BL, United Kingdom

Phone: +1 833.344.4437