HIGHER DIGITAL turned questions about its personal data practices into an opportunity to improve customer satisfaction and address new GDPR requirements. We created a more transparent Privacy Policy and opt-in process, while removing boilerplate language that was unnecessarily intrusive, and went beyond anything we ever intended to do with customers’ personal data.

Everyone on campus is responsible for keeping students’ and other community members’ personal information private and secure; what better time to learn more about privacy best practices, and help spread the word. Today is Data Privacy Day! While there is plenty of great general privacy advice, EDUCAUSE has provided a useful guide intended specifically for […]