CASE STUDY: University of Greenwich Digital Transformation

Higher Digital worked with the University of Greenwich to migrate its academic marks from a custom legacy system to a modern digital platform. We worked with them to analyse, plan, execute, and test the migration of seven years of data in less than 12 months, enabling tighter integration and smoother evolution of assessment systems.

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Higher Digital in UK and Europe

Higher Education is relatively universal, and all Higher Education is experiencing the impact of Covid-19, though there are nuances in the challenges and priorities being faced within this region. Higher Digital is ready to offer locally tailored services to help you in your Digital Transformation journey.

As examples, let us reconsider the 3 key challenges facing Universities in the UK as impacted by Covid-19.

  • Global Competition

    Competition has become fiercer as international student recruitment has taken a heavy toll from Covid-19; the Financial Times reports that institutions are preparing to lose potentially 50 per cent to 75 per cent of their international students. UK Universities face significant competition for students from the Far East, Middle East, and South Asia—notably from Australia, Canada and the USA. But according to John McNamara, global research manager for international education services at the British Council, “It might not just be about the major English-speaking destinations being the UK’s competitors; it might increasingly be countries like China and Malaysia.”1 Higher Digital will benchmark your University against peer institutions, then apply our unique insight to produce recommendations for improving your relative standing.

  • Rising Student Expectations

    Students are demanding better value for their money and a better student experience. But Institutions have been forced to hastily introduce Remote Learning as a response to the pandemic and many will continue this path for the next academic year. Higher Digital’s emphasis on Digital Transformation puts the student at the forefront. We are prepared to provide advice in areas such as User Experience and Distance Education to enable your institution to better serve its students.

  • Increasing Costs

    Higher Education requires more and more investment, yet your ability to grow revenues is hampered. Indeed, the US experience anticipates that tuition fees may need to be reduced to satisfy students. And in the UK, The National Union of Students (NUS) is campaigning for a Student Safety Net, stating that “The COVID-19 pandemic has brought about an economic crash and students are being hit hard.” Such a Student Safety Net would impact both costs and revenue if it were introduced. Higher Digital’s (SEA)results® can help you focus investment in areas which will bring the best returns, mitigating the impact on services of any fee reductions or extended academic periods.

1Asia ‘may compete with UK’ on international students post-Covid”, Times Higher Education, Ellie Bothwell, June 12 2020.

Higher Digital UK/EU News

07 April

Higher Digital Appoints New Advisory Board Members as Colleges and Universities Seek Guidance to Adapt to Online Teaching and Learning

Higher Digital today announced that it has appointed three new members to its advisory board to deepen the board’s expertise in higher education and digital transformation management.  Joining are Paul Butler, University of Greenwich; Kim Wells, Howard University School of Business; and Saundra Wall Williams, Ed.D., WMS Corporation and the Vision Building Institute.

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20 February

The ucisa UK Higher Education Capability Model and its role in Digital Transformation

As part of digital transformation, the business side of your institution and the Information Technology (IT) department will need to fully partner in order to align. Alignment occurs when there is clear understanding of what the institution does or needs to do and how this is addressed by the supporting enterprise architecture.

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20 January

Higher Digital UK Helps the University of Greenwich with System Migration and Digital Transformation

Higher Digital worked with the University of Greenwich to migrate its academic marks from a custom legacy system to a modern digital platform. We worked with them to analyse, plan, execute, and test the migration of seven years of data in less than 12 months, enabling tighter integration and smoother evolution of assessment systems.

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