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Two professional people talking, including a man of Indian descent
January 30, 2024

2023 Transformation Insights: Lessons from Leaders in Higher Education

Over the course of 2023, as I conducted more than 100 interviews with esteemed leaders in higher education, including Presidents, Provosts, Vice-Chancellors, and Chief Information Officers, a tapestry of valuable insights has emerged.   My conversations unveiled key lessons that not only reflect the dynamic landscape of academia but also shed light on the collective […]

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December 19, 2023

Holiday Spirits: Change Management Imperatives Distilled from the 2024 EDUCAUSE Top 10 

For the last twenty-three years, EDUCAUSE – a nonprofit association whose mission is to advance the strategic use of technology and data to further the promise of higher education – has been publishing a Top 10 IT Issues list to help IT organizations contemplate major trends and what may come in the new year. But […]

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Diverse professionals, working together, centered on black female executive
November 14, 2023

Pooling Resources to Accelerate Enterprise Change Management

Every time I go out to dinner with friends or family, I see an opportunity to split two (or more) dishes to diversify and enrich my dining experience. While my wife is often embarrassed when I do this with anyone outside the inner circle, she too has become a fan of “splitting” and apparently reserves […]

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October 24, 2023

Reimagining the Professor/Student Power Dynamic Using AI

For centuries, most of higher education has relied upon a relatively “authoritarian” teaching model: deeply educated professors would share their academic knowledge and test students on their ability to echo that knowledge in classic forms that fit the structures accumulated by academia. With the exception of the creative arts, it was more the exception than […]

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September 19, 2023

Triangulating Leadership, Change Management and Technology for Sustainable Digital Transformation

In today’s rapidly evolving higher ed landscape, successful, ongoing digital transformation is no longer just an option; it’s a necessity for institutions to remain competitive and relevant. However, embarking on this transformative journey requires more than “simply” implementing the latest technology. It demands a strategic alignment of leadership, change management, and technology—a synergy that forms […]

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August 18, 2023

Co-Creation: The Secret Sauce in Humanistic Digital Transformation

While higher education institutions must serve a variety of stakeholders and users with their digital systems and services, active students are their ultimate customers and therefore critical to getting things right. I am excited to share some great examples of how co-creation with students is helping some institutions up their digital transformation game while incorporating […]

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July 10, 2023

Confronting Artificial Intelligence Disruption: 6 Recommendations for Higher Education Leaders

Well that didn’t take long. For those in higher education, the digital disruption that happened during COVID was truly transformational – rewiring centuries old institutions on how they view and understand the role of technology. As COVID begins to fade while its impacts continue to reverberate, artificial intelligence looms as an even more profound disruption […]

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March 23, 2023

IT Professionals with Art Backgrounds – Case Study in Diversifying by Thought Process?

In today’s world, technology is ubiquitous, and IT organizations have become an essential part of almost every industry. With the growing demand for technological skills, it’s crucial for IT organizations to diversify their thinking to promote innovation and creative problem-solving. On a recent podcast that can be found here, Joe Moreau – former Vice Chancellor […]

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