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Digital Transformation


Professional white man covers his mouth with a shocked expression
March 12, 2024

“Decustomization” Is a Four-Letter Word

Every college or university has an ERP (SIS, HR, Fin) of some sort or another.  Whether it be a commercial product, one that is consortially developed, completely homegrown, or a combination of components, the ERP is essential to the day-to-day operations of the institution as well as its long-term planning efforts.  For decades, institutions have […]

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A diverse group of students gather outside a university building, looking at a laptop and each other
March 7, 2024

Higher Digital and Ready Education Partner to Accelerate Student Journey Success

Collaborative solutions simplify SaaS adoption for higher education institutions [McLean, VA, 07  March 2024] Higher Digital announced today a partnership with Ready Education to offer change management services to higher education leaders looking to migrate and advance student experience solutions to the cloud. Packaged (SEA)changeTM service offerings from Higher Digital provide institutions with a smooth, […]

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Two professional people talking, including a man of Indian descent
January 30, 2024

2023 Transformation Insights: Lessons from Leaders in Higher Education

Over the course of 2023, as I conducted more than 100 interviews with esteemed leaders in higher education, including Presidents, Provosts, Vice-Chancellors, and Chief Information Officers, a tapestry of valuable insights has emerged.   My conversations unveiled key lessons that not only reflect the dynamic landscape of academia but also shed light on the collective […]

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December 19, 2023

Holiday Spirits: Change Management Imperatives Distilled from the 2024 EDUCAUSE Top 10 

For the last twenty-three years, EDUCAUSE – a nonprofit association whose mission is to advance the strategic use of technology and data to further the promise of higher education – has been publishing a Top 10 IT Issues list to help IT organizations contemplate major trends and what may come in the new year. But […]

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Diverse professionals, working together, centered on black female executive
November 14, 2023

Pooling Resources to Accelerate Enterprise Change Management

Every time I go out to dinner with friends or family, I see an opportunity to split two (or more) dishes to diversify and enrich my dining experience. While my wife is often embarrassed when I do this with anyone outside the inner circle, she too has become a fan of “splitting” and apparently reserves […]

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October 26, 2023

Alignment as a Catalyst for Positive Change

In this episode, Tom Andriola – Vice Chancellor for Data and Information Technology, Chief Digital Officer at the University of California, Irvine – shares how aligning across the critical elements of people, culture, technology and data acts as a catalyst for positive change.   References:  Tom Andriola, Vice Chancellor for Data and Information Technology, Chief Digital Officer at […]

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October 24, 2023

Reimagining the Professor/Student Power Dynamic Using AI

For centuries, most of higher education has relied upon a relatively “authoritarian” teaching model: deeply educated professors would share their academic knowledge and test students on their ability to echo that knowledge in classic forms that fit the structures accumulated by academia. With the exception of the creative arts, it was more the exception than […]

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October 12, 2023

Organizational Change to Drive Organizational Change Management

In this episode, Dr. Monique Sendze – Vice President for Information Technology and CIO at California State University, Chico – discusses her approach to effectively driving organizational change by creating a project and change management office to take an overarching view across the institution.  References:  Dr. Monique Sendze, Vice President for Information Technology and CIO […]

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